Reference

Your Agreement with powerbets Starts Here

These Terms and Conditions form the binding agreement between you and powerbets the moment you open an account.

Binding on account openingApplies to UPI, Paytm, PhonePe transactionsIndia-specific access rules applySubject to local law where you resideUpdated terms notified by email

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What These Terms Cover and Who They Apply To

powerbets Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms and Conditions apply to every action you take on powerbets — creating an account, funding your wallet via UPI, Paytm, or PhonePe, placing wagers, requesting withdrawals, and contacting support. Access to and use of the platform is available only where permitted under local law

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in your jurisdiction; it is your responsibility to confirm that accessing powerbets is lawful in your state or territory within India. powerbets reserves the right to amend these Terms at any time; continued use of the platform after an amendment is posted constitutes your acceptance of
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the revised terms. Nothing in these Terms limits rights you hold under applicable consumer-protection legislation that cannot be contractually excluded.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe your account has been managed inconsistently with what is written here, our support team can clarify in writing. Formal dispute notices regarding the Terms must be submitted through the channels below to ensure they are logged and tracked correctly.

Team online

Live Chat

Start a live-chat session from any page on powerbets for immediate clarification on specific clauses, account restrictions, or transaction disputes covered under these Terms. Available daily.

Email Support

Send a written query or a formal notice regarding these Terms to our support address. We aim to respond within 48 hours; complex legal queries may take up to five working days.

Help Centre

Browse categorised articles in our Help Centre that break down key clauses — account eligibility, UPI withdrawal timelines, dispute resolution steps — in plain, readable language.

HOW WE HANDLE YOUR DATA

Security, Retention, and Your Account Rights

powerbets applies defined practices around the data tied to your account, the cookies active on our pages, and the security controls protecting your wallet.

Account Data Storage

Your registration details, KYC documents, and transaction history are stored on encrypted servers.

Cookie Policy

We use session and persistent cookies to keep your lobby state, preferred language, and payment method saved between visits.

Account Security Controls

Two-factor authentication is available on every account. We log all login attempts with IP address and device fingerprint; suspicious activity…

Data Retention Period

Transaction records and account activity logs are held for a minimum of five years in line with anti-money-laundering requirements applicable…

Who to Contact for Data Requests

Address data-access or data-deletion requests to our Privacy Officer via the email listed in the Help Centre.

Requesting Changes to Your Record

If stored personal data is inaccurate — wrong name, outdated address, or mis-recorded payment details — submit a correction request…

Common Questions About These Terms and Conditions

The clauses in these Terms and Conditions cover a wide range of situations. Below are the questions we receive most often, answered plainly so you can check your position before contacting support.

The Terms take effect the moment you complete account registration on powerbets. By proceeding past the registration screen, you confirm you have read and accepted every clause. Access where local law permits is a condition that applies from that same moment.

No. We are required to notify you of material changes — typically by email to your registered address or via an in-account notification. Continuing to use the platform after the effective date of any change constitutes acceptance of the revised Terms.

A breach may result in suspension or permanent closure of your account. Any balance held in your wallet at the time of a breach is handled according to the specific clause violated; confirmed fraudulent activity forfeits any remaining funds under these Terms.

All wallet-funding activity — whether via UPI, Paytm, or PhonePe — is governed by the payment clause in these Terms. Transaction limits, processing expectations, and reversal rights are set out there and take precedence over any general payment-provider terms.

Email our Privacy Officer using the address in the Help Centre. Identify yourself with your registered account email and a brief description of the data you want. We acknowledge requests within 72 hours and deliver the data package within 30 days.

Raise a dispute in writing via email or live chat, referencing the specific clause you believe was misapplied. Our compliance team reviews disputes within five working days and responds with a written finding that you may escalate as described in the dispute-resolution clause.

Access to certain features depends on local law in your state or territory. Where specific activities are restricted under state-level legislation in India, the relevant portion of our service is unavailable to you; these Terms do not override applicable local law.

Your Agreement with powerbets Starts Here

How to Reach Us About These Terms

Live Chat

Email Support

Help Centre

Security, Retention, and Your Account Rights

Account Data Storage

Cookie Policy

Account Security Controls

Data Retention Period

Who to Contact for Data Requests

Requesting Changes to Your Record

Common Questions About These Terms and Conditions

01 When do these Terms and Conditions come into effect for my account?

02 Can powerbets change these Terms without notifying me?

03 What happens to my account if I breach these Terms?

04 How do the Terms apply to deposits I make via UPI or Paytm?

05 How can I request a copy of my personal data held by powerbets?

06 What is the process if I disagree with a decision made under these Terms?

07 Do these Terms apply differently depending on which state in India I am in?

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