Reference

How powerbets Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, how we use it, and the rights you hold over it at every…

Clear data collection termsIndia-specific data handlingYour right to access and deleteUPI, Paytm, PhonePe transaction privacyDirect contact for data requests

Browse lobby Read FAQ

What This Policy Covers and Where It Applies

powerbets Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

powerbets collects personal data — including your name, contact details, device identifiers, and payment-method references — only when you interact with our platform. Access to our services depends on local law and is available where local law permits. We do not sell your data to third-party

1
marketers. Payment references tied to UPI, Paytm, or PhonePe transactions are stored in encrypted form and are used solely to process withdrawals and deposits, verify identity, and meet fraud-prevention obligations. Data shared with our payment processors is governed by their own privacy commitments, and we select
2
processors who meet the same standard we hold ourselves to. If you are accessing our platform from a region where local regulation imposes additional data-handling requirements, those requirements take precedence and we apply them automatically to your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

DATA REQUEST CONTACTS

Reach Us About Your Privacy

If you want to access the data we hold on your account, request a correction, or ask us to delete information, our dedicated privacy team handles these requests directly. Responses are sent within the timeframe required under applicable law — we aim to resolve straightforward requests within 30 days of receipt.

Team online

Privacy Email

Send your data access, correction, or deletion request to our privacy team by email. We acknowledge every request within two business days and keep you updated on progress until it is resolved.

Account Support Chat

Our in-platform chat is available around the clock. For privacy queries, start a chat and select the data-rights option — an agent will route your request to the privacy team without delay.

Postal Address

For formal written requests or legal correspondence about data processing, you can write to us at our registered address. Include your account email and the specific data subject right you wish to exercise.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

Every layer of your account — from login to withdrawal — is covered by specific data-handling commitments.

Account Security

Passwords are hashed using industry-standard algorithms before storage. We never hold your raw password.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit most.

Data Retention

Account data is retained for as long as your account remains active, plus the period required by applicable financial and…

Payment Data Handling

UPI, Paytm, and PhonePe transaction identifiers are stored in encrypted fields separate from your profile data.

Your Right to Access

You can request a full export of the personal data we hold on your account at any time.

Policy Change Notification

When we update this policy in a way that materially affects your rights, we notify you by email before the…

Frequently Asked Questions About Your Privacy

These questions cover the data rights we hear about most from account holders. If your question is not listed below, reach our privacy team directly via the contact options above and we will respond within two business days.

We collect your name, email address, mobile number, date of birth, and the device and browser details used at registration. If you complete identity verification, we also hold a copy of the document you submitted until the retention period ends.

We share data only with payment processors such as UPI and PhonePe networks, identity-verification providers, and fraud-prevention services. Each processor is bound by a data-sharing agreement. We do not sell or rent your personal information to advertisers.

Send a data access request to our privacy email with your account email address in the subject line. We compile your data export within 30 days and deliver it to your registered email at no charge, once per calendar year.

You can request deletion at any time. We will remove your data from live systems within 30 days of receiving the request, subject to any retention obligations under applicable financial regulations. We will inform you if any records must be retained and for how long.

UPI and Paytm transaction identifiers are stored in encrypted database fields, isolated from your profile information. Our payment-processor agreements restrict them from using those identifiers for any purpose other than completing or reversing your transaction.

We use essential cookies to maintain your session and analytics cookies to understand site usage. You can accept, reject or customise non-essential cookies through the consent banner on your first visit or through the privacy settings in your account menu at any time.

Yes. Any change that materially affects your rights triggers an email notification to your registered address before the new terms take effect. The updated policy is published here with a revision date so you can compare it with the previous version.

How powerbets Handles Your Personal Data

Reach Us About Your Privacy

Privacy Email

Account Support Chat

Postal Address

Data Handling, Cookies, Security and Retention

Account Security

Cookie Use

Data Retention

Payment Data Handling

Your Right to Access

Policy Change Notification

Frequently Asked Questions About Your Privacy

01 What personal data does powerbets collect when I open an account?

02 Does powerbets share my data with third parties?

03 How do I request a copy of the data held on my account?

04 Can I ask powerbets to delete my account data?

05 How are my UPI and Paytm transaction details protected?

06 How does powerbets use cookies and can I turn them off?

07 Will I be told if this Privacy Policy changes?

Related Pages